BlackOakMerchant

Services

What you sell as an appointment.
No services yetDefine one below. It is saved as a draft and stays invisible to shoppers until BlackOak approves it.

Add a service

Saved as a draft. Submit it when it is ready and BlackOak will review it.
Do not enter
No medical or sensitive personal informationThe service name and category is free text and is stored by the Marketplace. Do not enter health conditions, symptoms, diagnoses, medications, treatment history, or anyone’s sensitive personal details — not the consumer’s, and not a practitioner’s. Clinical information stays in your own approved clinical system. Keep it to what the listing or booking needs commercially.

How this step works

SIPOC
Who supplies this step, what it needs, what it does, what it produces, and who uses the result. Suppliers and customers are links — follow them to walk the workflow, including into the consumer and admin apps.
SuppliersWhere the work comes from
Marketplace services· outside the apps
InputsWhat this step needs to do its job
  • What the service is, how long it takes and what it costs
  • How it is delivered — in person or remote
  • The cancellation policy
ProcessWhat happens here, in order
  1. Define the service and how it is delivered
  2. Set duration, price and the cancellation terms
  3. Submit it for review
OutputsWhat this step produces
  • A service submitted for approval
CustomersWho uses that output next
How this step works