BlackOakMerchant
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Service definitions

Built
Services · /services

Define/manage services and submit for approval.

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How this step works

SIPOC
Who supplies this step, what it needs, what it does, what it produces, and who uses the result. Suppliers and customers are links — follow them to walk the workflow, including into the consumer and admin apps.
SuppliersWhere the work comes from
Marketplace services· outside the apps
InputsWhat this step needs to do its job
  • What the service is, how long it takes and what it costs
  • How it is delivered — in person or remote
  • The cancellation policy
ProcessWhat happens here, in order
  1. Define the service and how it is delivered
  2. Set duration, price and the cancellation terms
  3. Submit it for review
OutputsWhat this step produces
  • A service submitted for approval
CustomersWho uses that output next

Where this fits

The journeys this step belongs to. The current step is highlighted.
Offer a serviceDefine a bookable service and open real capacity for it.