BlackOakMerchant

Notifications

All caught up · 11 alert types for your organization

Feed

Nothing here yetIn-app notifications — new orders, returns to decide, review outcomes — appear here as they happen.

Your alerts

Turn an alert on or off and pick where it reaches you. Channels apply within what each alert supports.
Catalog product created
On by default
Order confirmed
On by default
Review published
On by default
Storefront published
On by default

Always sent

These are required — operational, security or legal notices that always send. You can still choose the channels; at least one durable channel always stays on.
Catalog approval changedAlways on
Required — operational
Fulfillment sla breachAlways on
Required — operational
License expiredAlways on
Required — operational
License expiringAlways on
Required — operational
Merchant participation restrictedAlways on
Required — operational
Refund reconciliation neededAlways on
Required — operational
Return requestedAlways on
Required — operational

How this step works

SIPOC
Who supplies this step, what it needs, what it does, what it produces, and who uses the result. Suppliers and customers are links — follow them to walk the workflow, including into the consumer and admin apps.
SuppliersWhere the work comes from
Marketplace services· outside the apps
Shared Services messaging· outside the apps
InputsWhat this step needs to do its job
  • Events the merchant can be told about
  • Their channel preferences
  • What has already been read
ProcessWhat happens here, in order
  1. Let the merchant choose what to be told about and how
  2. Show what has happened, newest first
  3. Link each item to the order, return or case it concerns
OutputsWhat this step produces
  • Saved preferences
  • An in-app feed of what needs attention
CustomersWho uses that output next
How this step works