BlackOakMerchant
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Commission expectation

Built
Returns, delivery issues, reviews & commission · /earnings

Expected marketplace commission and net proceeds per suborder, from Commerce references — never settled funds. Settlement, payouts and reserve live in the BlackOak Commerce portal (its Settlements screen), which this screen links to for the authoritative figures.

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How this step works

SIPOC
Who supplies this step, what it needs, what it does, what it produces, and who uses the result. Suppliers and customers are links — follow them to walk the workflow, including into the consumer and admin apps.
SuppliersWhere the work comes from
InputsWhat this step needs to do its job
  • What was sold
  • The Marketplace fee applied
  • What Commerce allocated and when
ProcessWhat happens here, in order
  1. Show gross sales, fees deducted and net proceeds
  2. Break it down per order so any figure can be traced
  3. Show what has been paid and what is pending
OutputsWhat this step produces
  • A clear view of what the merchant has earned
CustomersWho uses that output next
BlackOak Commerce· outside the apps

Where this fits

The journeys this step belongs to. The current step is highlighted.
Get paid and stay informedSee what was earned and what still needs attention.
Commission expectation