BlackOakMerchant
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Fulfillment / shipment workflow

Built
Inventory, orders & fulfillment · /fulfillment

Create shipments/packages, generate labels, partial shipment, recall-blocked lines.

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How this step works

SIPOC
Who supplies this step, what it needs, what it does, what it produces, and who uses the result. Suppliers and customers are links — follow them to walk the workflow, including into the consumer and admin apps.
SuppliersWhere the work comes from
InputsWhat this step needs to do its job
  • Orders accepted for fulfilment
  • Packaging and parcel details
  • Carrier labels and tracking
ProcessWhat happens here, in order
  1. Pack the order, in one parcel or several
  2. Buy a label and attach tracking
  3. Mark it shipped so the shopper can follow it
OutputsWhat this step produces
  • A shipped parcel with tracking
  • Delivery progress the shopper can see
CustomersWho uses that output next
Order detail· Consumer app
Shipping carrier· outside the apps

Where this fits

The journeys this step belongs to. The current step is highlighted.
Fulfil an orderTurn a paid order into a delivered parcel.
→Fulfillment / shipment workflow